Staff

When you became my client, you placed your trust in me to help make your vision a reality. I honor that trust with the help of my expert support staff. Together, we make a strong commitment to customer service.

 

 
Alba I Santiago

Alba I Santiago

Associate Financial Representative
Office 312-251-3769

Alba has been with Northwestern Mutual for over 25 years!  She is a licensed Associate Financial Representative in Life, Health, Disability and Long-Term Care insurance. Alba and her husband, Juan, have three children and two grandchildren. She enjoys watching each of them move forward in their endeavors.  

How can Alba help you?

  • Answer billing and servicing inquiries
  • Run in-force reports for your existing coverage
  • Process new client applications 
 

Michael John Madden Jr

Director of Investment Operations and Services
Office 312-641-8900

How can Mike help you?

  • Answer investment related service inquiries 
  • Opening accounts
  • Preparing  Personal Plannng Analyses
 
Rebecca A Poe

Rebecca A Poe

Marketing Coordinator
Mobile 312-672-9439

Becki has been with Toby's team for 5 years but has been in the insurance industry since 2008. Becki and her husband Michael reside in St Louis, Missouri with their dog, Buddy. Becki enjoys reading, cooking, gaming, and camping.

How can Becki help you?

  • Schedule meetings
  • Schedule events
  • Client appreciation
 

Maelyn M Hecox

Recruiter
Office 312-641-8900

How can Maelyn help you?

  • Career opportunities
  • Networking opportunities
  • Helping individuals through our selection process
 
Molly B Phalin

Molly B Phalin

Executive Assistant
Office 312-641-8900

Molly has been with Toby's team since July 2016, soon after graduating cum laude at the University of Illinois at Urbana-Champaign with a B.A. in English. Molly and her husband, Brett, enjoy traveling, visiting family, and spending time with nearby friends in their neighborhood, Pilsen.

How can Molly help you?

  • Event planning
  • Client appreciation
 

Toby Eng, CFP®, CLU®, ChFC®
Wealth Management Advisor


Physicians Nationwide

 

To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck